Privacy Policy | Cookies

1. GENERAL CONDITIONS

This Privacy Policy defines the procedure for processing and protecting the personal data of Users and Visitors that ALEJANDRA GUTTY TANGO COACHING® may obtain when Users and Visitors interact with the ALEJANDRA GUTTY TANGO COACHING® Service.
The purpose of this Privacy Policy is to ensure the proper protection of information regarding our Users and Visitors, including their personal data, against unauthorized access and disclosure.
The relationships related to the collection, storage, dissemination, and protection of the information provided by Users and Visitors are governed by this Privacy Policy. We pay special attention to data protection.
The processing of the personal data of Users and Visitors is carried out solely in the event and exclusively for the purposes for which such data is collected.
We process personal data in such a way that we ensure adequate protection of personal data, including protection against unauthorized or unlawful processing, as well as against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

2. PERSONAL INFORMATION WE COLLECT

We collect various personal data about you or your device. This includes the following:
I) Information you provide when creating an account with ALEJANDRA GUTTY TANGO COACHING®, specifically your email address; first and last name; and your city and country of residence. If you make any purchases at ALEJANDRA GUTTY TANGO COACHING® as a business, we also collect the name and country of registration of your company, as well as the VAT registration number, if applicable.
II) Emails and other communications you send us, such as customer service inquiries.
III) Information you share with us in connection with surveys, contests, or promotions.
IV) Information about your use of our Service. This includes your purchases on our website, IP addresses, and the location from which you access our Service, web pages you visited before entering our Service, and information about your browser, network, or device (such as browser type and version, operating system).
V) Information we obtain to support our marketing initiatives, improve our Service, and better monitor, manage, and measure our advertising campaigns, such as details about when our partner shows you one of our ads on their advertising platform or through it.
VI) Any other information you send us directly or through third-party services.

3. HOW WE COLLECT PERSONAL INFORMATION

We obtain personal information from various sources. We do this in three main ways:
I) You provide some of it directly, for example, by creating an account with ALEJANDRA GUTTY TANGO COACHING® here.
II) We automatically record some of it when you use our Service (including through technologies like cookies).
III) We receive some of this information from third parties, such as when you contact us through the customer service plugin we use on our website or when you make payments using our payment processors (Mercado Pago and PayPal).
IV) We will describe this in more detail below:

4. PERSONAL INFORMATION YOU PROVIDE

When you use our Service, we collect information about you in various ways. For example, we ask you to provide your name, email address, city, and country to register and manage your ALEJANDRA GUTTY TANGO COACHING® account. We also retain the emails and other communications you send us, such as customer service inquiries. You may also provide us with information in other ways, including responding to surveys, submitting a form, or participating in contests or similar promotions.
At times, we may request that you provide information for contractual or legal reasons. For example, we may ask you for your company name, jurisdiction, and VAT registration number when you make purchases at ALEJANDRA GUTTY TANGO COACHING® to determine if we need to charge you taxes and in what amount. We will typically inform you when additional information is required. If you do not provide personal information when requested, you may not be able to use our Service if that information is necessary to provide you with the Service or if we are legally obligated to collect it.

5. PERSONAL INFORMATION OBTAINED THROUGH YOUR USE OF OUR SERVICE

When you use our Service, we collect information about your activity and interaction with the Service, such as your IP address(es), your device and browser type, your location, the website you visited before arriving at our sites, which pages of our sites you visit and for how long, and identifiers associated with your devices.
Some of this information is collected automatically through cookies and similar technologies when you use our Service. You can read more about our use of cookies in our Cookie Policy. Some of this information is also collected automatically through your browser or from your device.

6. PERSONAL INFORMATION OBTAINED FROM OTHER SOURCES

If you make purchases at ALEJANDRA GUTTY TANGO COACHING®, we obtain limited information about your purchases from our payment processors. However, we do not have access to your payment card information.
We currently work with MercadoPago and PayPal as our payment processors. They use and process your complete payment information in accordance with their privacy policy and the strict internationally required and accepted payment processing standards and regulations.

7. HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information we obtain about you to:
I) Provide you with our Service: Create and manage your ALEJANDRA GUTTY TANGO COACHING® account, provide and personalize our Service, process payments, and respond to your inquiries.
II) Communicate with you: Send you emails regarding your transactions at ALEJANDRA GUTTY TANGO COACHING® and about our Service.
III) Surveys and contests: Manage surveys, contests, and other promotions.
IV) Promotion: Promote our products and services and send you personalized marketing communications about products, services, offers, programs, and promotions from ALEJANDRA GUTTY TANGO COACHING® and our partners, and measure the success of these campaigns. You have the option to unsubscribe at any time from such communications by clicking the unsubscribe link found in the footer of each email of this nature that we may send you.
V) Advertising: Analyze your interactions with our Service and third-party online services so that we can tailor our advertising to what we believe will interest you.
VI) Improve our Service: Analyze and understand how our Service is accessed and used, evaluate and improve our Service (including developing new products and services and managing our communications), and monitor and measure the effectiveness of our advertising. We typically do this based on anonymous, pseudonymized, or aggregated information that does not focus on you individually.
VII) Security: Ensure the security and integrity of our Service.
V) Advertising: Analyze your interactions with our Service and third-party online services so that we can tailor our advertising to what we believe will interest you.
VI) Improve our Service: Analyze and understand how our Service is accessed and used, evaluate and improve our Service (including developing new products and services and managing our communications), and monitor and measure the effectiveness of our advertising. We typically do this based on anonymous, pseudonymized, or aggregated information that does not focus on you individually.
VII) Security: Ensure the security and integrity of our Service.

8. HOW WE SHARE YOUR PERSONAL INFORMATION

We share personal information in the following ways:
Affiliates: We share personal information with our affiliates when reasonably necessary or desirable, such as to help provide you with services or analyze and improve the services that we or they provide.
Service Providers: We share personal information with our service providers who perform services on our behalf. For example, we use third parties to assist us in providing customer support and sending marketing and other communications on our behalf, as well as providing and assisting with technical support and maintenance.
Data Storage: ALEJANDRA GUTTY TANGO COACHING® uses external service providers and hosting partners to provide the hardware, software, network, storage, and related technology necessary to operate our services. While ALEJANDRA GUTTY TANGO COACHING® owns the code, databases, and all rights to the content of ALEJANDRA GUTTY TANGO COACHING®, you retain all rights to your data.
Advertising: We share personal information with third parties so that they and we can offer you personalized advertising and measure and monitor its effectiveness.
Business Transfers: If we are involved in a reorganization, merger, acquisition, or sale of some or all of our assets, your personal information may be transferred as part of that agreement.

9. YOUR RIGHTS AND OPTIONS

Where applicable law requires it (and subject to any relevant exceptions under the law), you have the right to access, update, change, or delete personal information.
You can access, update, change, or delete personal information by logging into your ALEJANDRA GUTTY TANGO COACHING® account and accessing the “My Account” section in the menu at the top right of the website, or by contacting us through the customer support/chat/messaging software located in the bottom right corner of our website to request the desired changes. You can exercise your other rights (including deleting your account) by contacting us in the same way or in the “My Account” section within your ALEJANDRA GUTTY TANGO COACHING® account.
You may also opt-out of receiving marketing communications by following the unsubscribe instructions in such communications that we may send you.
Please note that for technical reasons, there may be a delay in the deletion of your personal information from our systems when you request it. We will also retain personal information to comply with the law, protect our rights and those of others, resolve disputes, or enforce our legal terms or policies, to the extent permitted by applicable law.
Our Cookie Policy explains how you can manage cookies and similar technologies.

10. HOW WE PROTECT YOUR PERSONAL INFORMATION

While no service is completely secure, we have a dedicated technical team to keep personal information secure. We maintain administrative, technical, and physical security measures designed to provide adequate protection against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful processing of personal information in our possession. We employ security measures such as using firewalls to protect against intruders and conducting tests to detect network vulnerabilities and protect against them.

11. HOW WE RETAIN YOUR PERSONAL INFORMATION

We retain personal information about you or your use of our Service as long as your ALEJANDRA GUTTY TANGO COACHING® account is active or as long as necessary to provide you with our Service. We also retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, for example, to comply with our legal obligations, protect ourselves in the event of disputes, and enforce our agreements and protect our interests and those of others.
The specific periods during which we retain your personal information vary depending on the nature of the information and the reason we need it. The factors we consider to determine these periods include the minimum retention period required by law or recommended as best practice, the period during which a claim can be made regarding an agreement or other matters, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period during which we retain your email address is related to the time your account is active.
You can delete your ALEJANDRA GUTTY TANGO COACHING® account by contacting us, and ALEJANDRA GUTTY TANGO COACHING® will delete the personal information it holds about you (unless we need to retain it for the purposes outlined in this Privacy Policy). Please note that by deleting your account, you will also choose to delete all purchases you have made at ALEJANDRA GUTTY TANGO COACHING®.

12. UPDATES TO OUR PRIVACY POLICY

We will periodically update our Privacy Policy to reflect changes in technology, law, our business operations, or any other reason we deem necessary or appropriate. You will see these changes in our Privacy Policy section at www.alejandragutty.com. We recommend that you periodically review this Privacy Policy to see if there have been any changes since your last visit. This will help you better understand your relationship with us, including how we process your personal information.